1. Overview
At ProCloudCart, we prioritize customer satisfaction and ensure every product you purchase is 100 percent genuine and fully verified. This Refund and Returns Policy outlines when and how you may request a refund for your digital subscription.
2. Eligibility for Refund
You may request a refund if any of the following apply:
Your digital product or subscription was not delivered.
The provided key or access code does not work.
A technical issue prevents activation even after following the provided instructions.
Note: Refunds cannot be issued for products that have already been successfully delivered and activated.
3. How to Request a Refund
To submit a refund request:
Contact our support team at support@procloudcart.site within 7 days of your purchase.
Include your order number and a brief explanation of the issue.
Our team will review your request and respond within 24 to 48 hours.
Approved refunds will be issued using your original payment method.
4. Refund Processing Time
Refunds typically take 5 to 7 business days to appear in your account, depending on your bank or payment provider.
5. Contact Support
If you need any help regarding this policy, feel free to reach out:
Email: Support@procloudcart.site
Phone: 0211456557
Our support team is always ready to assist you.
6. Additional Notes
No returns or refunds are available once a digital product has been successfully delivered and activated.
Refund requests made after 7 days may not be accepted.
This policy applies to all products sold through ProCloudCart.